Affordable Learning Solutions at CSUDH

Keith Fulton, MSQA

Title: Instructor, Quality Assurance

Department: Quality Assurance
Email Username: kfulton

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Affordable Learning Initiatives



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QAS 532: Quality Assurance of the Service Delivery Process (Spring 2014)

QAS 532: Quality Assurance of the Service Delivery Process (Spring 2013)

QAS 532: Quality Assurance of the Service Delivery Process (Fall 2013)


QAS 532: Quality Assurance of the Service Delivery Process

Spring 2014.

Student enrollment data not available for this course.


Textbooks/Resources Used

Performance Research Associates' Delivering Knock Your Socks Off Service. available to students free of charge.

CLICK HERE TO ACCESS via ebrary.


Student Savings

Performance Research Associates' Delivering Knock Your Socks Off Service.
Savings per student for this resource: $18.95
List Price: $18.95
Price through ebrary: $0.00


Savings per student for this course: $18.95

Full Citations for Course Resources

Zemke, Ron, and Kristin Anderson. Performance Research Associates' Delivering Knock Your Socks Off Service. New York: American Management Association, 2011. ISBN: 9780814417560.



 

QAS 532: Quality Assurance of the Service Delivery Process

Spring 2013.

Student enrollment data not available for this course.


Textbooks/Resources Used

Performance Research Associates' Delivering Knock Your Socks Off Service. available to students free of charge.

CLICK HERE TO ACCESS via ebrary.


Student Savings

Performance Research Associates' Delivering Knock Your Socks Off Service.
Savings per student for this resource: $18.95
List Price: $18.95
Price through ebrary: $0.00


Savings per student for this course: $18.95

Full Citations for Course Resources

Zemke, Ron, and Kristin Anderson. Performance Research Associates' Delivering Knock Your Socks Off Service. New York: American Management Association, 2011. ISBN: 9780814417560.



 

QAS 532: Quality Assurance of the Service Delivery Process

Fall 2013.

Student enrollment data not available for this course.


Textbooks/Resources Used

Performance Research Associates' Delivering Knock Your Socks Off Service. available to students free of charge.

CLICK HERE TO ACCESS via ebrary.


Student Savings

Performance Research Associates' Delivering Knock Your Socks Off Service.
Savings per student for this resource: $18.95
List Price: $18.95
Price through ebrary: $0.00


Savings per student for this course: $18.95

Full Citations for Course Resources

Zemke, Ron, and Kristin Anderson. Performance Research Associates' Delivering Knock Your Socks Off Service. New York: American Management Association, 2011. ISBN: 9780814417560.